Privacy Policy

1. What Personal Data We Collect

We may collect limited personal information under the following legitimate circumstances:

• Direct Communications (WhatsApp, Phone, Email): When you reach out to us to discuss a website, SaaS, social media, or digital assistance project, we receive your name, telephone/WhatsApp number, email address, and project details.
• Service Inquiries & Digital Assistance: When inquiring about services (such as our web development or “Your Parents’ Digital Helping Hand 💗”), you may voluntarily share contact numbers or instructions required for our team to coordinate assistance.
• Technical & Operational Logs: Standard web server connection data (such as IP address, browser type, and timestamps) solely for network security, preventing DDoS attacks, and ensuring server availability.

Note: We do not collect sensitive financial credentials, banking passwords, or payment cards on this website. For assisted services, orders are processed via Cash on Delivery (COD) or standard platform checkouts without sharing financial credentials with our team.

2. Purpose of Collecting & Using Data

Under the DPDP Act, 2023, data is processed solely for specified, lawful, and necessary purposes:

• To communicate directly with you regarding your service requests and deliver creative proposals.
• To provide hands-on technical guidance, website development, social media management, or elder digital assistance as requested.
• To answer customer queries and maintain ongoing business communications.
• To uphold the security and integrity of our digital platforms.

3. Data Sharing & Third-Party Services

Your information is treated with strict confidentiality:

• Internal Team Only: Access is restricted solely to authorized Pink Poppins team members directly responsible for serving your project.
• Third-Party Infrastructure: We utilize secure hosting infrastructure (such as TLS-encrypted web servers) strictly to host and serve the website. We do not integrate invasive third-party ad networks or data trackers.
• Legal Obligations: We will only disclose personal data if explicitly mandated by lawful authorities under applicable Indian laws and regulatory procedures.

4. Data Retention & Security Measures

We employ reasonable organizational and technical security safeguards to prevent unauthorized access, alteration, or disclosure of personal data:

• Encryption in Transit: All website traffic is secured using modern Transport Layer Security (HTTPS/TLS).
• Strict Retention Limits: Inquiry records are retained only as long as necessary to conduct active project collaboration or satisfy business accounting requirements, after which data is safely purged.
• Formula & Injection Protection: Server-side sanitization safeguards all inputs against formula injection, malicious scripting, and bot manipulation.

5. Cookies & Tracking Notice

Our website uses strictly essential cookies required for normal navigation (such as remembering your consent preferences). We do not deploy cross-site tracking cookies, behavioral tracking pixels, or pre-ticked consent boxes. You can manage or reject non-essential cookies at any time through our on-site cookie banner.

6. Your Privacy Rights Under DPDP Act, 2023

As a Data Principal under the Digital Personal Data Protection Act, you are entitled to exercise the following statutory rights:

• Right to Access: Request a summary of the personal data processed by Pink Poppins and the processing activities undertaken.
• Right to Correction & Updating: Request correction of inaccurate, misleading, or outdated personal information.
• Right to Erasure: Request the deletion of your personal data when it is no longer required for the purpose for which it was collected.
• Right to Withdraw Consent: Withdraw previously given consent for business communication at any time with ease.
• Right to Grievance Redressal: Register any concerns or grievances regarding personal data processing with our designated Grievance Contact.

To exercise any of these rights, simply email us at Hr.pinkpoppins@gmail.com. We will acknowledge and process your request promptly.

7. Grievance Redressal & Contact Details

If you have any questions, feedback, or grievances regarding our privacy practices or your data, please contact our team: